Support
Ready to transform your business today ?
Having the right support that not only meets your business needs but encourages your growth is key for the success of your business. It doesn’t just stop at picking an ERP system but begins with having the right partnership.
So start with Yasoob Consulting today as our team of experts support you by personalizing custom solutions for your specific business needs. We support you in everything from replacing your legacy AX 2012 R3 system with Dynamics 365 to implementation and analysis of your current system to better suit your mission.
Choose any one of our three different plans available to make sure you get the right level support you need.
Silver
Small Business Operating, a simple environment, sandboxing, or using a full service partner
$0
Per Month
- Regular Business Support Hours
- Next Business Day Support
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
24×7 Support*Technical Account Manager**Priority HandlingMonthly ReviewsRemote Diagnostics & ReportingOnsite Services**
Premium
Small business Operating a production application with a need for faster response
$20
Per Month
- Regular Business Support Hours
- Medium Priority Support: < 2 Hours
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
24×7 Support*Technical Account Manager**Priority HandlingMonthly ReviewsRemote Diagnostics & ReportingOnsite Services**
Elite
Medium or Large businesses operating a 24/7 production environment requiring fast response time from expert
$45
Per Month
- 24/7 Support for Severity A Cases
- High Priority Support: < 1 hour
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
- 24×7 Support*
- Technical Account Manager**
- Priority Handling
- Monthly Reviews
- Remote Diagnostics & Reporting
- Onsite Services**
*for Severity A cases
**Pooled manager
***On need to need basis
